Patient feedback

We are always grateful to receive feedback from our patients – if you have a comment or suggestion you’d like to share then please do get in touch.  Patient Feedback Forms are also available from ESO Clinic reception, or by emailing clinic.eso@bcnogroup.ac.uk.

We take complaints very seriously and continually strive to improve the quality and standards of the service that we provide. If you have a complaint or a concern about the service you have received from the student practitioner, tutor or any of the staff working in this clinic, please let us know by following our Patient Feedback & Complaints Procedure