Welfare Team

The ESO prides itself on its friendly, supportive, yet professional atmosphere. All our staff are approachable and are happy to help with daily problems that students may encounter. Nevertheless we recognise that occasionally there are problems that require a little extra help and support and our welfare team is here to help. Collectively they can draw on a wide range of qualifications and life skills.  No matter what's troubling you - whether you are homesick, struggling with your studies, finances etc, or simply need someone to talk to, a member of the team will be able to provide support and guidance. Please find below the contact details for the welfare team:

Jacqui White (Student Welfare Officer - Head of the Welfare Team) jacquiwhite@eso.ac.uk

Angela Hales (Student Welfare Support) angelahales@eso.ac.uk

Jacqui is available on; Monday (am), Tuesday (all day), Wednesday (am) and Thursday (am)

Disabilities

If you have any specific needs arising from disabilities, please mention this, as early as possible, to the Admissions Department. A member of the welfare team will then contact you to discuss your specific needs so that we can make appropriate arrangements.

Learning Support

In addition to the welfare team, each year has an allocated tutor. He or she will be aware of student problems, and where possible, provide immediate solutions.

Student Union

Student Union representatives are elected at the beginning of each academic year. Their chief task, obviously, to represent student opinion, but also to be aware of the support mechanisms available at the School, so that they can help students in the first instance.  To visit the Student Union section of the site, please click here

Accommodation

The ESO plays an active role in helping students find suitable accommodation. We realise that this can be a major concern, particularly for those leaving home for the first time or for those coming on the course from abroad. If you have any anxieties in this respect, then talk to a member of the Admissions Department - if we can help we will.  For further information on accommodation, please click here